Contact
Get in touch.
Skaoot is built and supported by one person. The fastest path to a real reply depends on what you need.
Already using Skaoot?
If you’re already using Skaoot on iOS, Android, macOS, or web, the fastest path is Profile → Contact Support. The in-app messenger knows who you are and sees your account context, so we can debug your specific bookings without a back-and-forth.
Just visiting?
Use the chat widget in the corner of the page. It routes to the same inbox as the in-app messenger, so you don’t need an account. If you install Skaoot later, the conversation can be linked to your account.
Prefer email?
Write to support@skaoot.com. Use it for anything that doesn’t fit chat: long-form questions, attachments, business / press / partnerships, or just preference.
What to expect
Skaoot is built and supported by one person across European working hours. Realistic response times:
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In-app and web chat: usually within a working day, often faster
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Email: within two working days
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Weekends and holidays: slower; messages don’t get lost, just queued
If you’re travelling right now and have an urgent travel-day issue, say so in your first message. Those get prioritized over general questions.
Quicker than waiting for a reply.
A handful of common questions are already answered elsewhere on the site.